DataCall

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Our partners

Eicon Networks
Hewlett Packard
Innovaphone
Xproject

New

The Datacall com-Relator-IP provides a new communication platform for IP call centres, putting the wide and proven functionality of the com-Relator at disposal for IP networks of 5 to more than 300 agents. Datacall employs the IP network technology of innovaphone (see also www.innovaphone.de).
The com-Relator-IP allows multiple network configurations from soft migration of traditional telecommunication networks to cost saving, and innovative IP network infrastructures.

Process monitoring

It is an indispensable help for outbound telephony to assess shortly after the campaign start the quality of
- Target groups
- Campaign offers
- Operators’ performance and
- Time frames and to help optimise the campaigns.
Do not hesitate to contact us for more information.

Welcome at

Datacall

Call Center Software Solutions

Datacall aims to improve business processes in the areas of sales, marketing and customer services in both the public and private sectors. This is done through large-scale integrated communication and information solutions.

With it's Relator® eCRM suite, Datacall has defined and developed a Service Oriented Architecture (SOA) and system platform. The SOA platform provides a flexible development environment for versatile business process management (BPM) solutions for service centres. This includes uniform programme modules, components, tools, and standardized system interfaces, which can be flexibly integrated with IT and TC structures from other manufacturers.

This is how consultants view Datacall Solutions >>